Whether you've been the victim of a
scam or protected yourself, there are things you can do to help protect
If you think you have located a scammer, do not attempt to police
the situation yourself! By confronting someone, you may be compromising
an existing investigation or even putting yourself at risk.
File a Complaint with the Oregon Attorney General
Even though the Attorney General's
office cannot follow up on every complaint, it is important to help the
Attorney General identify and eliminate threats to Oregon consumers by
sharing your experiences.
View instructions and download a form here.
submit your complaint online!
It's okay to file a complaint if
you're not certain whether any laws have actually been broken. For
your reference, most Oregon businesses are subject to the Unlawful Trade
Practices Act, which is contained in
Oregon Revised Statutes 646.605 to 646.656.
Special rules for debt collectors are found in Section 646.639.
Other states have similar
processes. Most can be found on their respective Attorney
Tell your story to
the State Treasury
The State Treasury cannot
prosecute a scammer in court (that's the Attorney General's job) or give
personal financial advice. However, by sending in your story, the
State Treasury may be able to identify trends and get a better idea of what
Oregonians should be warned about.
Sending your story to the State
Treasury does not instigate any civil or criminal actions against a
scammer and is not a substitute for filing an official complaint
with law enforcement or other regulatory agencies.
Click here to e-mail the State Treasury.
File a Complaint with the Better Business Bureau
The Better Business Bureau
maintains a searchable database of most businesses and will try to
resolve complaints in a timely fashion. Complaints you file can
affect the rating given by the BBB, whether or not the company is
File a Complaint with
the Loan Modification Scam Protection Network (for loan modification
The LMSPN is a cooperation between
public and private partners, and will add your complaint to a national
database that supports federal, state, and local efforts to crack down
on loan modification scams.
Let the Federal Trade Commission know your story
The Federal Trade Commission, the
nation's consumer protection agency, collects complaints about
companies, business practices, identity theft, and episodes of violence
in the media. The FTC enters all complaints it receives into
Consumer Sentinel, a secure online database that is used by thousands of
civil and criminal law enforcement authorities worldwide. Your
complaints can help detect patterns of wrong-doing, and lead to
investigations and prosecutions. (Please note that the FTC does
not resolve individual consumer complaints.)
If your personal information has been compromised
Sometimes you realize that you've
been scammed after the incident occurred. If you think that your
personal information -- especially your Social Security Number -- has
been compromised, call any one of the three credit reporting agencies
and ask to have an "initial fraud alert" placed on your credit report.
This will help prevent unauthorized credit from being issued in your name.
P.O. Box 740241, Atlanta, GA 30374-0241
P.O. Box 2002, Allen, TX 75013
Fraud Victim Assistance Division
P.O. Box 6790, Fullerton, CA 92834-6790
Read more about what to do at the Federal Trade